Privacy Policy

1. Introduction

PresalesX ("we", "us", "our") operates the PresalesX platform connecting technology companies with independent presales specialists. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

We are committed to protecting your privacy and ensuring transparency about our data practices. By using PresalesX, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Company enquiries: Name, business email, company name, phone number, technology requirements, engagement details
• Specialist registration: Name, email, location, experience, technology skills, project examples, CV/resume, portfolio materials
• Account information: Login credentials, profile information, preferences
• Communications: Messages, enquiries, support requests, feedback

2.2 Automatically Collected Information

• Usage data: Pages visited, features used, time spent, interaction patterns
• Device information: IP address, browser type, operating system, device identifiers
• Cookies: See our Cookie Policy for detailed information about cookie usage

3. How We Use Your Information

We process your personal information for the following purposes:

• Service delivery: Connecting companies with specialists, facilitating engagements, processing applications
• Communication: Responding to enquiries, sending engagement updates, administrative notifications
• Verification: Assessing specialist qualifications, verifying experience, conducting reference checks where applicable
• Platform improvement: Analyzing usage patterns, improving features, fixing technical issues
• Security: Preventing fraud, protecting against unauthorized access, ensuring platform integrity
• Legal compliance: Meeting contractual obligations, complying with legal requirements, enforcing terms
• Marketing: Sending promotional communications (with your consent where required)

4. Legal Basis for Processing

We process your personal information under the following legal grounds:

• Consent: Where you have given explicit consent for specific processing activities
• Contract performance: Processing necessary to provide our services and fulfill contractual obligations
• Legitimate interests: Processing necessary for our legitimate business interests (fraud prevention, service improvement, marketing to existing users)
• Legal obligation: Processing required to comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

• Engagement parties: Sharing specialist profiles with companies seeking expertise, and engagement details with matched specialists
• Service providers: Third-party processors for hosting, email delivery, analytics, payment processing (where applicable)
• Professional advisors: Legal counsel, accountants, consultants under confidentiality obligations
• Law enforcement: When required by law, legal process, or to protect rights and safety
• Business transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

6. International Data Transfers

PresalesX operates globally. Your information may be transferred to and processed in countries other than your country of residence. When we transfer personal information internationally, we implement appropriate safeguards including standard contractual clauses, adequacy decisions, or other legally approved transfer mechanisms.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specialist profiles remain active until account closure. Engagement records are retained for business and legal compliance purposes. You may request deletion of your information subject to our legal obligations.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests or for direct marketing
• Consent withdrawal: Withdraw consent where processing is based on consent
• Complaint: Lodge a complaint with your local data protection authority

To exercise these rights, contact us at privacy@presalesx.com

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, secure storage, regular security assessments, and employee training. However, no system is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

PresalesX is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or prominent notice on our platform. Continued use of PresalesX after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, concerns, or to exercise your rights, contact: